Customer Operations Coordinator

Operations · Le Havre, Normandy
Department Operations
Employment Type Full-Time
Minimum Experience Experienced

Founded in 1996 in South Africa, and identified in London Stock Exchange’s ‘1000 Companies to Inspire Britain’, M&S Logistics is a global tank container operator specialising in the intermodal transport of bulk liquids with a fleet size of over 8,000 tank containers. The company’s headquarters is in the UK with offices in the Netherlands, France, Singapore, China, South Africa, the United States of America, Brazil and Dubai, with further office openings planned next year.


We believe that by creating mutually beneficial relationships and adding value to every person or organization that works with us, we will attract and retain the best people, be they staff, customers or suppliers. This will enable us to successfully grow the business in size and profit.


Are you driven by delivering the best customer service in line with a commercial approach to help us grow and succeed? Then we have the following vacancy for you:

 

Job Title:- Customer Operations Coordinator


Site:- Le Havre, France

      


The purpose of this role is:-

To coordinate activities of import and/ or export shipments in Italy and Europe South, by providing exceptional customer service through focusing on the individual directly or through the support of the team members, promoting long-term customer relationships and customer loyalty.


Assessment for this role will be:-

CV, competency based interview and job based testing.


This position has arisen due to continued growth in the Company.


The nature of the role requires the ideal candidate to have previous experience of working in international transportation or the logistics industry and it is desirable but not essential that this experience has been gained in the Tank Container Industry. Essential to this role is that the candidate is bilingual in Italian and French or English. Good IT, verbal and written skills are essential to the role as well as a high ability to solve problems and seek alternative solutions combined with excellent follow-up skills. In order to support the company’s values and behaviours, the candidate should be a good team player with a professional work ethic, presentation and character.


The candidate needs to live in commuting distance to our Le Havre office.


Please feel free to contact us for further information about the role.


A Job Specification can be provided on request or you can view these on our website (https://www.tankcontaineroperators.com/home/recruitment/). 


We are an equal opportunities employer.

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  • Location
    Le Havre, Normandy
  • Department
    Operations
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced